We understand that living in accommodation can be as challenging as it is rewarding. For some of you, this may be the first time living away from home and in a multicultural community. We provide a range of support services which you can make use of to help you settle in.
Residential Advisors are a dedicated team of experienced University students who live in our on-campus residences to provide student-to-student support to their fellow residents, creating a welcoming and inclusive environment for our community.
You can count on them to provide information and advice from their own perspective as a student at Surrey, help with any communal living challenges that arise, and be there for you if you are feeling homesick or unsure how to navigate living in halls.
Plus, they work closely with our Events and Communities team and are well-supported to deliver a positive service to residents and guide you to other support services if you need them.
In addition to their supportive role, Residential Advisors also organise exciting social activities to help you make the most of your time at Surrey. Keep an eye out for them in their vibrant yellow t-shirts during their visits to your flat – don't forget to give them a warm hello!
Have a question for our Residential Advisors? Search MySurrey Help for answers to common questions and details on how to contact us using Surrey Support.
Not happy with your room? Getting behind on payments? MySurrey Hive is your first stop for student life advice and support. You can find answers to many questions on MySurrey Help.
Please note: for any lost key issues, please contact:
- Stag Hill Reception located on ground floor of Senate House for all Stag Hill and Hazel Farm residents.
- Manor Park Reception for any Manor Park or Bellerby Court residents.
Our Campus Safety department offers a safe, secure and welcoming environment for all staff, students and visitors. Our work focuses on keeping you safe and protecting your property. The Campus Safety team are here for you, 24 hours a day, seven days a week.
Please visit our Campus Safety page for more information and contact details.
The Centre for Wellbeing offers a range of services to ensure that our students feel well and supported throughout their time at the University. We offer advice and support for mental, emotional and psychological issues.
Our support is free and confidential, we work in a range of ways to support students in this unique environment. Support can range from a consultation with a counsellor, to referral to appropriate outside agencies, through to liaison and coordination of individuals with severe and enduring mental health issues.
Register for the service today or find out more about the wellbeing resources available to you.
