Find out more about the feedback process for your assessed work and exam results.
When it comes to marking assessments here at Surrey, we’ve been able to respond to your feedback by talking more about how we ensure our process is fair and consistent.
The animation below explains our 13-step process that we follow for every piece of summative work that you submit. You can find out more in on our exams and assessments pages.
You should receive coursework feedback within three semester weeks of the submission date for all formally assessed (‘summative’) work.
- You will receive a mark and normally receive written comments on your work. If you do not understand the written comments you receive, or want further explanation, you should ask to discuss this with your lecturer.
- Sometimes lecturers might choose to give different forms of feedback e.g. detailed marking grid, feedback session, podcast etc. Please check with your lecturer or module leader so that you are clear on what to expect.
- If you have any queries about your feedback or have not received it by the deadline specified please contact your faculty's assessments helpdesk who will look into this for you urgently.
For exams, you will not be given your script back, however you are still entitled to feedback on your performance, this may be personal and/or generic. Please discuss this with your module leader.
You may request to have sight of your exam scripts if required.
You are entitled to feedback for all your assessed work.
This animation is designed to help you understand the University’s assessment and feedback process and how it supports your learning. Assessments are not just about getting good grades, and there are six principles we follow to ensure that you can use feedback constructively to apply to your future work.
Confirmed results following Boards of Examiners will be made available each semester across all faculties to the following schedule:
| Results | Students | Date |
|---|---|---|
| Semester 1 | All students | Wednesday 28 February 2024 |
| Semester 2 |
Undergraduate final-year students Continuing undergraduate and postgraduate taught students |
Monday 1 July 2024 Thursday 11 July 2024 |
| Late summer assessments | All students | Thursday 12 September 2024 |
| Postgraduate taught final results | Postgraduate taught final-year students | November 2024 |
Please note: some courses will differ from the above schedule. Please contact your Faculty Assessments team to confirm your results publications date:
Results are accessed via Surrey Self Service. They are published progressively throughout the day and will normally be available for students to view on the advertised day of publication.
Transcripts
- If you have successfully achieved your final award, you will also be issued with a final HEAR transcript in the days following the publication of their marks.
- If you are a continuing student, you will receive a formative HEAR towards the end of September.
Find out more about the Higher Education Achievement Record (HEAR).
Take a look at our results information page to better understand your 'finished modules'.
Accessing your results.
Where this is required, your progression status will describe the outcome from your recent assessments. Further information can be found on your progression status here.
If you fail a unit of assessment within a module, and the module is failed overall, you will normally be allowed one re-assessment of the failed unit, which will take place at the appointed reassessment period (August-September).
Upon successful completion of the reassessed unit, the mark awarded for the unit shall be the University pass mark:
- 40% for undergraduate (FHEQ Level 4, 5, 6)
- 50% for postgraduate (FHEQ Level 7)
- 50% for foundation year studies
- 50% for BVMSci Veterinary Medicine and Science.
If you fail your reassessment, you will be awarded the higher mark of the two attempts.
Examinations for reassessments are timetabled in the same way as normal examinations.
Where you have approved extenuating circumstances, it will usually be assessed in the same way as the attempt that was deferred, whether that was a first attempt or reassessment.
See the full information about re-assessments and compensation.
If you would like to speak to someone for further clarification of your results, please contact your Faculty Assessments Administrator at:
Please visit our help section about feedback and results.
