Find out how to set up and access your University email and calendar from various devices, and what happens to your University email when you leave the University.
- Your email address is in the following format: username@surrey.ac.uk. For example, ab12345@surrey.ac.uk.
- Your email address will give you access to many University services such as your Surrey365 email inbox, SurreyLearn and eduroam Wi-Fi.
- Your department will use your student email to contact you about important messages regarding your course. The University also shares news, events and other information using email so you must check your account regularly.
Surrey365 is the University's email service which is provided through a partnership between the University and Microsoft using Microsoft's Office 365 service.
Surrey365 provides email and calendaring to the University and has the benefits of a 50GB mailbox, effective spam filtering and a fast interface.
Logging into Surrey365 for the first time:
- To login to Surrey365 visit: surrey365.surrey.ac.uk
- When you login for the first time you will be prompted to restart Outlook.
- Once Outlook has restarted enter your IT account username and password. Your username must be followed by the suffix @surrey.ac.uk, for example ta001@surrey.ac.uk.
You can find out more about the service in email help.
These help guides on the Microsoft Office website will assist you with getting familiar with the Outlook365 application:
Find out more about what happens to your IT and email accounts when you leave University.
My Dashboard is available by downloading the Microsoft Teams app, or using your browser.
You can use the Outlook app across all mobile and desktop devices.
The Outlook Web App allows you to access your email, calendar and contacts online from anywhere with a good internet connection.
Watch our video on how to download University email onto your Android device. Please note, however, that it is easier to download the Outlook App onto your phone.
If you have not found the information you were looking for on this page please send an email to IT Services.
