Find all the FAQs you may have about Health Assured here.
Health Assured is a Student Assistance Programme designed to help you deal with personal or student-related problems. The problems could be affecting your home life, education, health, and general wellbeing. Whatever issues you face in your student life — the confidential helpline is available 24/7, 365 days a year.
If you need mental health assistance outside of the Centre for Wellbeing's opening hours, call the free 24/7 helpline: 0800 030 5182
You can also access the Wisdom app which gives you access to a library of resources to improve your wellbeing:
Please ensure you enter the unique code to enter: MHA268152
All calls are confidential between the caller and their counsellor or advisor. Exceptions can occur only if there is serious risk of harm to the caller or others. In such circumstances, the counsellor will always seek guidance before breaching confidentiality. Analytical usage data may be shared with the organisation at top level (excluding identifying factors).
Call the free 24/7 helpline: 0800 030 5182
- Comprehensive telephone helplines available 24/7
- Medical information from trained nurses
- Legal information and guidance
- Professional financial advice
- Wisdom app
- Critical incident support
Health Assured can provide extra support for a variety of personal matters, including:
- Dealing with exam stress
- Money worries
- Student loans and tax information
- Housing or tenancy concerns
- Alcohol or drug issues
- Bereavement and loss
- Relationship problems
- Medical support
- Help with family issues
Call the free 24/7 helpline: 0800 030 5182
Our trauma trained counsellors focus on solving an immediate and identifiable problem, enabling you to return to your daily routine quicker.
If you require follow-up support, we can provide counselling across the UK and Republic of Ireland.
Call the free 24/7 helpline: 0800 030 5182
We understand that the information available needs to be accessible to you, whenever you require it.
Our Wisdom app features a range of tools available 24/7, including:
- Wellbeing videos and webinars
- Mini health checks
- Four-week health and wellbeing plans
- Sleep sounds soundscapes
- Guided meditations and breathing exercises
- Yoga and fitness videos
- Interactive mood tracker
