The Centre for Wellbeing is there if you would like to talk through a personal, emotional or psychological issue.
Our registration form is the first step in coming to our service, which includes counsellors and mental health nurses:
The Centre for Wellbeing offers a range of pastoral services to ensure that our students feel well and supported throughout their time at the University. We are not a clinical service provider, but offer advice and support for mental, emotional and psychological issues, as well as signposting to clinical services.
Our services are free and we work in a range of ways to support students. We are a source of advice and guidance on health and wellbeing issues. Support can range from a consultation with a counsellor, to referral to appropriate outside agencies. We do not provide clinical services, like those delivered by NHS services, but we work closely and confidentially with NHS partners in support of individuals with severe and enduring mental health issues.
A list of self-help resources collated by the Centre for Wellbeing staff is also available for our students.
The Centre for Wellbeing is located on the east side of the Stag Hill campus, opposite Millennium House and behind the Duke of Kent building.
There are several ways to register with our service to book an appointment:
- Email the centreforwellbeing@surrey.ac.uk for a registration form
- Phone us on 01483 689498 to have a registration form emailed to you, leaving a voicemail if you are calling outside of reception hours
- Complete the online registration form.
- Monday to Friday
- 8am – 5pm.
We’re a team of professionally qualified counsellors with experience of supporting students with any and all aspects of their lives, whether at University or beyond. Like all our Centre for Wellbeing services, our counselling sessions are free and confidential. Find out more about our team, and our specialist interests on our meet the team page.
- One at a Time counselling sessions: a counselling session focused on finding solutions to current problems. Book when you need one, and rebook if you need more
- Brief counselling contracts: for those dealing with more complex and ongoing issues in their lives
- Wellbeing for Success coaching session: a practical coaching session with strategies and tips to help you optimise your wellbeing and achieve your potential.
- Specialist mental health team made up of mental health practitioners, social workers, an occupational therapist and an eating disorder therapist
- Support for students with complex or chronic mental health conditions including mood disorders, psychosis, personality disorder and eating disorders
- Advice and guidance on managing student life with a mental health condition
- Support co-ordination and liaison with academic departments and external health teams.
We are a multidisciplinary team experienced in supporting and advising those with a range of mental health, emotional or psychological conditions. Our team is comprised of mental health practitioners and counsellors.
Campus Safety team (formerly Security)
If you, or someone you know are on campus and require emergency support for severe physical harm including significant self-injury or overdose, call Campus Safety on 3333
If you are experiencing any of the above and are off campus call 999 for emergency services
Emotional or mental health support
In-person support
The Safe Haven service in Guildford is open to anyone experiencing a mental health crisis.
The service is open from 6pm – 11pm, 7 days a week, 365 days a year, and is located on Walnut Tree Close between the Stag Hill campus and Guildford Rail Station.
Young Adult Safe Haven: The Safe Haven are also currently offering an additional drop-in service in the same location, 5pm to 9pm every day, for 18-25 year olds.
Call and text helplines
- Mental Health Crisis helpline: Call 0800 915 4644 for 24-hour support for people in Surrey and North East Hampshire experiencing a mental health crisis
- Samaritans: Call 116 123 for a free 24-hour listening service. Whatever you’re going through, you can call them any time
- Shout Crisis Text Line: Text 85258, a free UK text service, providing support for issues such as suicidal thoughts, self-harm, bullying or relationship changes. Available 24-hours a day.
Guildowns University Medical Practice
Call +44 (0)1483 409 309 for a doctor’s appointment if you are registered with Guildowns University Medical Practice.
If you are registered at another local GP surgery, contact details can be found on our Register with a GP page.
Non-emergency health advice and information
Call 111 from any phone to access the NHS 111 service.
